Openforce, a prominent software platform for managing commercial relationships between contracting companies and their 1099 independent contractor workforces, has promoted Jana Goodnight to Chief Customer Experience Officer (CXO). Goodnight has over a decade of experience in SaaS and technology operations management and has significantly boosted Openforce’s customer experience metrics, such as Net Promoter Scores (NPS). Her new appointment aims to further enhance Openforce’s customer service and streamline interactions for contracting companies and their independent contractors (ICs). Openforce, a portfolio company of Riverside Partners, provides a cloud-based software solution that addresses compliance risks and lowers operational costs. It also offers customized insurance solutions and other business tools specifically targeted for independent contractors.
SaaS (Software as a Service), Technology, Private Equity,United States, Arizona
https://www.einpresswire.com/article/732585106/openforce-promotes-jana-goodnight-to-chief-experience-officer?ref=rss&code=TBZPx1kIfwj9TStk