Kevin Jones has been appointed as Senior Vice President of Managed Operations at Liberty Tax. Jones, who previously held senior operational roles at Wyndham Hotels & Resorts and LQ Management LLC, will oversee nearly 100 managed operation offices, focus on improving operational efficiencies and profitability, and enhance client experience across Liberty Tax’s franchise locations. Michael Miller, COO of Liberty Tax, praised Jones for his operational excellence and creative approach. Jones’s extensive experience in the hospitality industry will be leveraged to redefine customer experience, establish performance metrics, and ensure compliance with brand standards and legal requirements. Liberty Tax operates over 2,200 retail branches with 12,000+ tax professionals across the US and Canada, aiming to be a trusted and respected provider of professional tax services.

Tax Preparation Services, Hospitality,United States, Canada