In a significant move aimed at redefining industry standards, CallRevu, a leader in automotive communication intelligence, has acquired TotalCX, a prominent call management and hosted telephony solutions provider. This strategic acquisition aims to enhance CallRevu’s service offerings and drive customer satisfaction by integrating TotalCX’s advanced technology and expertise. The acquisition is seen as a commitment to innovation and excellence. Key figures in the deal, including Ben Chodor, CEO of CallRevu, Dexter Hopen, Partner at Serent Capital, and TotalCX co-founders Jack Behar and Gary Graves, have expressed optimism about the potential for growth and enhanced value delivery. The synergies from this union are expected to set new industry benchmarks and elevate customer experiences. Financial advice was provided by TD Securities, and Clifford Chance US LLP served as legal advisor to TotalCX.

Automotive, Communication Technology,United States